At WindowCare, we are so confident in our workmanship that we offer a 10 year Guarantee on our installations. This, backed with our sound reputation for building many, many conservatories and extensions over the years means you can be assured that we can deliver the dream living space your desire. Not forgetting the fact we are FENSA registered, see below for information on our FENSA registration and what it means to you, the customer.

FENSA stands for Fenestration Self-Assessment Scheme. It has been set up by the Glass and Glazing Federation (GGF), at the request of the Office of the Deputy Prime Minister in response to the current Building Regulations for England and Wales.

All replacement glazing in homes comes within the scope of the Building Regulations. Anyone who installs replacement windows or doors has to comply with the current thermal performance standards.

When having windows and doors replaced homeowners must ensure that they get a certificate of compliance. This may be obtained from FENSA or from Local Authority Building Control. The reason for this is to reduce energy loss in line with government policy. The Building Regulations have controlled glazing in new buildings for many years but this represents only a very small percentage of our total building stock, It is essential to improve the performance of the much larger number of existing buildings if we are to meet increasingly stringent national and global energy saving targets.

It is estimated that there are a huge number of installations of replacement glazing happening every year. If all of them were to go through the Local Authority Building Control application process, it would place an enormous burden on local authorities. It is essential to have a way to ensure that the work is done properly without an unreasonable increase in the administrative and financial burden on both installers and homeowners.

FENSA was set up by the Glass and Glazing Federation (GGF) at the request of the DCLG to allow registered companies to self certify that their installations comply with the current Building Regulations. A percentage of the work of every FENSA registered business will be inspected by a FENSA appointed inspector to ensure standards are met and maintained. FENSA will also inform local authorities of all completed registered installations and will issue a certificate to the homeowner confirming compliance.

Any installation undertaken by a company which is not registered with FENSA or a similar body, or has been done as a DIY project by a homeowner, will need full Local Authority Building Control approval. All local authorities will know of the registered businesses in their areas and can identify unauthorised work very easily. It should be noted that the homeowner is ultimately responsible for ensuring the installation complies with these requirements.